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Wednesday, April 20, 2005

eye ball sucking machine part deux

This is a continuation of sorts to seeing the eye doc at Walmart that prescribed my one contact lens. You can read part 1 here.

My right eye that I wear the contact in has been bothering me the past several days and I'm not sure why. I replaced the contact with a new one (disposables, 1 month continuous day & nite wear) because of the irritation and it continues to bother me. I tried rewetting and cleaning and nothing seems to make a difference. So, I decided to go see the guy at Walmart (yeah, I know, major mistake right off...) that did the original script and have him look at it for any problems. I made an appointment for 1:00 this afternoon. I showed up almost 10 minutes early and he was nearly 1/2 hour late.

I get annoyed very quickly because #1 I'm just plain impatient when I'm kept waiting for no apparent reason and #2 I expect someone that is supposed to be professional as in a "doctor" especially will be on time or at least give a call to notify his office he will be late. This is COMMON COURTESY. I was starting to worry he may not show at all but the receptionist said he "should" be here any time. She apparently noticed my disgust and tried to call to see where he was, no response. I also noticed that the display sign out front said his hours today were shown as 1:00pm to 7:00pm. Not only was he late for the appointment but the sucker was late for work!

Finally after she makes the second call to locate him I get really ticked off and tell her I have shopping to do in the pharmacy area and that I would be back in 5 minutes. She says no problem, I'll page you as soon as he arrives. Sure enough no more than 5 minutes later I hear my name over the Walmart sound system so I head over to the eye center and guess what? There was a guy that had showed up for a full on eye exam about 15 minutes after I got there and this asshole eye doctor takes him right in before I could make it back over there! I was definitely not happy at this point! I would now have to wait 45 minutes to an hour more for him to finish with this other guy on top of the 45 minutes that had already passed!

I held my rage and politely told the lady at the counter that I would go elsewhere and find a doctor that was more professional and I stomped out. I may be a patient but that doesn't mean that I have to be patient in my opinion. I'm the one paying for services and I expect to be "waited" on, NOT the other way around! I mean wtf is it with people that feel that they can use your time at their leisure without even a howdy or some ass lube. The fact that he is supposed to be a member of a profession makes it even worse, not an excuse to treat everyone else like they are beneath his contempt. I do understand the difference from say an MD or a medical doc on call to an emergency room or a similar situation, but at least they are normally forthright in telling you that he will be late. A phone call could have made all the difference. This guy was not on some emergency call, he was probably having one last margarita at his favorite restaurant.

The bastard.

What would you guys have done? Waited for him? Or show your disgust for his unprofessional behavior by taking your hard-earned money elsewhere?